|When buying a software license please provide an email address that can receive email attachments. This is very important, else you may never receive your digital signature license file. Please allow email with attachments from @promptersoftware.com domain.
Please make sure that the software performs to your complete satisfaction on the machine it will be used on. The digital signature license file you will receive is not copy protected. All sales are final and we can not process any refunds after the purchased license has been emailed to you.
| After using PayPal or your credit card to purchase the program you will be sent two separate emails. The first will be your purchase receipt, keep this. The second email will be the license instructions and your digital signature software license file (as an attachment).
You should receive your software license email within thirty minutes, it may take up to two hours. If you do not receive any emails after your purchase, please contact us and provide a different email address. We email licenses during the business hours of 8:00am-5:00pm PST Monday - Friday.